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| Conditions of Use |
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Your Details
You can use a shopping cart to select goods without being registered. But before checkout, you will be asked for your details. When you return for future visits you will be recognised and won't need to provide details again. For this to work a small piece of data is put on your computer (known as a cookie). Naturally if you have set your browser to disable cookies this will not work.
Please be assured that we value your business and your privacy - all details you supply will be treated in strict confidence and not divulged to any third parties.
Confirmation
All orders are confirmed to you by e-mail. (Your e-mail address is requested in the checkout procedure). You will receive an automated confirmation indicating that your order is being processed. If we have questions or want to respond to any points you have raised, we will e-mail or call you before sending out the order. (There is a space for queries in the checkout procedure.)
Payment
When you order from us, you'll receive the items in just a few days, along with a payment slip that includes postage and handling within Switzerland. If we have any questions, or if an item is out of stock, we will notify you before anything is shipped. Shipping is charged according to Swiss postal rates, and payment is due within 30 days.
If you have any unease about ordering over the Internet, you can e-mail us a list of the items you want, or print out the Checkout page and send it to us by fax or post. (See contact details at foot of page.)
Thank you! We value your comments and suggestions, and look forward to hearing from you.
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